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NEWS
Bookmark this page| WARRANTY GUIDLINES |
The European Limited Warranty offers 24-month coverage for new Nokia phones purchased on or after April 1, 2005 within the European Union, Iceland, Norway, Switzerland, and Turkey.
Warranty covers any manufacturer fault.
If the handset has gone faulty as a result of faulty software or poorly fitted/manufactured parts.
| WHAT IS NOT COVERED UNDER WARRANTY |
We cannot accept responsibility for faults caused by the use of non Nokia approved hardware or software.
Defects caused by rough handling are not covered
Defects or alleged defects caused by the fact that the Product was used with, or connected to, any product, accessory, software and/or service not manufactured, or supplied by Nokia or was used otherwise than for its intended use
If the Product has been opened, modified or repaired by anyone other than an engineer at a Nokia Care Point, if it is repaired using unauthorised spare parts or if the Product's serial number, the mobile accessory date code or the IMEI number has been removed, erased, defaced, altered or are illegible in any way and this shall be determined in the sole discretion of Nokia
If the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products
Other acts beyond the reasonable control of Nokia will not be covered
Full details can be found Here
USEFUL LINKS
These links direct to the Nokia site
Product Advisory: Nokia BL-5C battery
Nokia UK
Nokia GPS and Maps
Nokia Network Settings
Phone Data Transfer
Genuine Battery Authentication
NOKIA REPAIR SERVICES AT FAST TRACK
At Fast Track you can have your Nokia handset repaired by an authorized Nokia engineer working to strict guidelines set by Nokia for free of charge under the manufacturers warranty.
With experience in fixing Nokia phones of over 10 years you will always find our service fast and reliable.
END-USER WARRANTY CHECKING
Having your phone repaired couldn't be easier! Just follow these three easy steps.
This service is for End-Users only and not phone suppliers wanting to just check the warranty.
Text your IMEI number to *07836 267068 and have a confirmation text sent back to you stating if your handset is in warranty or not.
*Standard network charges apply and is a UK service ONLY.
IMEI can be found under your battery or by typing *#06# on your handset.
If the handset is in warranty please be sure to send us a Pre-Alert so we know that your handset is in transit.
Print this Repair Form and fill in your details and send the phone to us. Make sure to get a proof of receipt from the postoffice.
All of these steps MUST be completed.
By proceeding to send the handset to us you are agreeing to have read and understood the terms displayed on this page and aware of what is and what is not covered by Nokias warranty.
OUT OF WARRANTY AND UNCLAIMED POLICY
Should your handset be broken and not covered by the warranty we can gladly fix this for you at a cost. These costs can vary depending on the problem.
Please contact us for these prices.
Should your phone be out of warranty, ie liquid damaged or other customer damage, a small charge of £15 will be required to cover admin costs for sending the handset back un repaired, so please check your warranty first.
Please read the information on the left of the screen to see what isnt covered by the warranty issued from Nokia.
Any handset that is left unclaimed, awaiting repair confirmation or awaiting payment for longer then 28 days, will be disposed of or recycled.
HOW TO FIND US
Site Contact Information.Email.
Telephone: 01462 458022
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